Privacy Policy

Privacy Policy

Last Updated: September 19, 2026

At FozalSouq.Com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or place an order with us.

1. Information We Collect

When you use FozalSouq.Com or place an order, we may collect information such as:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order and purchase information

  • Payment and transaction information

  • IP address

  • Browser and device information

  • Information you provide when contacting customer support

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Arrange product delivery

  • Process payments and refunds

  • Send order confirmations and shipping updates

  • Provide customer support

  • Respond to questions and requests

  • Improve our website, products, and services

  • Detect and prevent fraud or unauthorized activity

  • Maintain business and transaction records

  • Comply with applicable legal and regulatory requirements

  • Send marketing communications where permitted by applicable law

3. Dropshipping & Order Fulfillment

FozalSouq.Com operates using a dropshipping business model.

To fulfill your order, we may share necessary information such as your name, shipping address, phone number, and order details with trusted suppliers, fulfillment partners, logistics companies, and delivery providers.

Only information reasonably necessary to process and deliver your order should be shared with these service providers.

4. Payment Information

Payments may be processed through third-party payment providers.

We generally do not directly store your complete credit or debit card details. Payment providers process payment information according to their own privacy policies and security practices.

5. Cookies & Similar Technologies

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